Our Clients

Working with PSA you will be in good company:

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Our Approach

Working with prestige businesses, we recognise the importance of building relationships and continuity between clients and consultants. We always try to dedicate the same team to a client. This ensures that the team accumulate their understanding and, for programme participants, there is always a familiar face to the development.

Our preferred approach is always to work from the client's desired outcomes to design an intervention that delivers what is needed, in a style that is sympathetic to the client's way of working and culture. Our approach principles are:

• To understand the client's business strategy and therefore the desired outcomes, both in terms of immediate issues and the strategic ambitions of the organisation.
• To build relationships with stakeholders to understand their different needs.
• To design an intervention that delivers the needs of the organisation and the clients whilst being sensitive to the culture of the organisation.
• To constantly review and adjust the intervention to ensure that it is delivering the organisation's needs (which may change).

In practical terms, this means spending time with the client and shaping the most appropriate response with them.

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Our Style

We have been developing leaders and managers of businesses since 1989 and therefore believe that we have enough experience to know what works for individuals. This includes:

• Recognising that our role as facilitators is to work with the leaders and managers on their leadership journey; to facilitate them in moving from the familiar to the unfamiliar through the provision of challenge, support, input and ideas.
• Balancing input with facilitation. Making sure that individuals can build from a clear foundation of best practice before developing their own ideas for implementation.
• Always remembering and recognising our role as consultants. However much we work with an organisation, we always remain 'on the edge' of that organisation.

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About Us

Mike Peckham B.Ed (Hons), MA. FRGS, FRSA

Mike has been managing director of PSA Training and Development working in the area of Strategic Support and Facilitation. His background includes a mixture of teaching, training, management development and organisational consultancy. He has worked as a strategy consultant and coach with the boards of many multinational clients in UK, Europe and Southern Africa. In the Third Sector he has worked with several of the UK’s largest not for profit organisation

His current area of interest and research is looking at what lies beyond leadership and the idea of ‘eldership’ for individuals and also organisations.

View Mike's Linked In Profile

David Cooper

David joined PSA Training and Development Ltd in 2001 after completing fifteen years in training management and HR appointments within the MOD.  Since joining PSA he has worked extensively with DTC to set up their Management Development programme as well as Scottish Enterprise and Direct Line Insurance.

Rob Firmin

Robert Firmin principally works in the area of Team Development and has a particular interest in powerful and effective team communication. He enjoys working with different groups of people and forging close working relationships with the teams he runs programmes for.

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