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Kipling, Hotdogs and the Mother of All Cock Ups

It has been said that assumption is the mother of all cock ups. Well it may not be the mother, but it is certainly a close family member – like when you walk into a glass door that you assumed wasn’t there. The problem is that our brains are very adept at pattern-recognising and pattern-making. [...]


5 Things Business Can Learn From Social Movements

  Business leaders talk about the need for greater collaboration, flexibility and initiative in today’s business environment. Now it seems to me that there are a lot of people involved with the Extinction Rebellion (XR) movement who are demonstrating exactly those qualities. Love them or loathe them we would do well to learn from them. If you [...]


Homophily and propinquity are shaping your organisation… whether you like it or not! Happy with that?

Research indicates that at work more information and knowledge flows through informal social networks than through official organisational hierarchies and structures. This suggests that the formal structure of an organisation, as manifested in its organizational chart or organogram, gives little indication of how most work actually gets done, which further suggests that identifying and understanding [...]


Networks of Moonshine and Steam

I was working with the Consumer Council for Water this month in the heart of Birmingham. Part of the city centre is a building site at present and consequently one of my favourite statues is missing. It used to stand outside the old Register Office on Broad Street and is a gilded bronze statue of [...]