Change Individual Behaviour and Organisational Change Will Follow

Attempts at wholesale cultural change are costly, disruptive and unlikely to succeed. This is because culture rests upon long held ideas, customs, habits and attitudes, which have become the largely unexamined ‘way we do things around here’. A more fruitful approach is to identify and reinforce those behaviours that are congruent with your change programme…

Dealing with Conflict: Embracing ‘And/Both’ instead of ‘Either/Or’

The EU referendum offered voters a simple binary decision, ‘Leave’ or ‘Remain’, an either/or answer to a hugely complex question. Neither was going to solve the problems we face in an increasingly volatile, uncertain, complex and ambiguous world, and either way a significant portion of the population were going to be dissatisfied with the answer.…

Act Your Way into a Different Way of Thinking

Sheryl Sandberg famously advised women to ‘Lean In’. However, when dealing with difficult tasks and decisions women and men might be better advised to ‘Lean Back’. Research has revealed that people who are having trouble making decisions can benefit from creating some physical, and thereby psychological, distance between themselves and the problem. The researchers, Manoj…